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● WHERE CAN I FIND MORE IN-DEPTH PAINTING TUTORIALS?
I have a Patreon page where I share real-time painting videos, demos, tutorials, and other materials aimed at helping people improve their painting skills.
You can check it out here: Patreon.com/dariacallie
● DO YOU SHIP TO MY COUNTRY?
Yes, shipping is available to anywhere in the world. Your order will be shipped to the address entered upon checkout, so please make sure you have entered your address correctly.
● HOW LONG DOES SHIPPING TAKE?
Your order ships within 2-4 days from the time of purchase. I ship from Porto, Portugal, as that’s where I’m currently located. The shipping time depends on your country of destination. If you have any specific shipping requests or would like expedited shipping on your order, please let me know by emailing info@dariacallie.com
● DO YOU ACCEPT OTHER CURRENCIES?
Yes, even though all prices are listed in USD, all currencies will be accepted at the current exchange rate.
● I LOVE A PAINTING OF YOURS BUT IT’S ALREADY SOLD. CAN YOU RECREATE IT FOR ME OR OFFER A FINE-ART PRINT?
I do not recreate my original artworks because I believe they have to be one of a kind. Regarding prints, please contact me and I might be able to make a print for you.
● IF I ORDER MORE THAN ONE PRINT, CAN THEY BE PACKAGED TOGETHER TO SAVE ON SHIPPING OR IS EACH PRINT SENT SEPARATELY?
As long as they are on the same order, they will be shipped together. If you place more than one order, I can’t guarantee they will ship together. You can email me and request to put the orders together.
● CAN I RETURN MY PRINT FOR ANOTHER SIZE OR REFUND MY ORDER?
Fine-art print can only be returned if it was damaged during shipment.
● WHAT IS THE RETURN/REFUND POLICY?
If the print arrives damaged during shipment, I will gladly send you a new print or issue a refund. Please email me at info@dariacallie.com and send a photo of the damaged package and print along with the number of your order. Thank you.
More here: dariacallie.com/refund-policy/
● WHAT IS THE PRIVACY POLICY FOR THE WEBSITE?
Information you provide to the store through the ordering process will only be used to fulfill your order, to keep you up-to-date with your order’s progress and to contact you if there are any issues.
We take precautions to protect your information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
More here: dariacallie.com/privacy-policy/